At Equine Gear Shop, we understand that when you order equestrian equipment, you’re not just buying products – you’re investing in your passion. That’s why we’ve designed a delivery service that’s as reliable and performance-driven as the gear we sell.

Our Delivery Promise

Whether you’re preparing for competition season or stocking up on stable essentials, we ensure your order arrives when you need it. With two flexible shipping options and worldwide coverage (excluding a few remote areas), we bring premium equestrian gear to your doorstep.

Shipping Options Designed for Equestrians

Standard Shipping – For When You Need It Sooner

Delivery Time: 10-15 business days after dispatch

Carrier: DHL or FedEx

Cost: $12.95 flat rate

Our recommended option for time-sensitive purchases like competition apparel or essential horse care products. Track your package every step of the way with our premium courier partners.

Free Shipping – Value Without Compromise

Delivery Time: 15-25 business days after dispatch

Carrier: EMS

Cost: Free on orders over $50

Perfect for larger orders of durable items like arena equipment, fly rugs, or seasonal wardrobe updates. Enjoy the same careful packaging and quality service at no extra cost.

What to Expect After You Order

  1. Order Processing: Our Arizona-based team carefully prepares your equestrian gear within 1-2 business days.
  2. Dispatch Notification: You’ll receive tracking information the moment your package leaves our facility.
  3. In Transit: Depending on your location, customs processing may add 2-3 days to delivery times.
  4. Delivery: All packages require signature confirmation to ensure your equestrian investments arrive safely.

International Riders Take Note

While we ship globally, some remote areas may have restrictions. For customers in Asia or other locations with special requirements, please contact our rider-support team at [email protected] before ordering.

Our Hassle-Free Returns Policy

We stand behind every product we curate. If any item doesn’t meet your expectations:

  • Returns accepted within 15 days of delivery
  • Items must be unused with original tags attached
  • Return shipping costs are the customer’s responsibility
  • Refunds processed within 3 business days of receiving returned items

Why Equestrians Trust Our Delivery Service

Just like our products, our shipping service reflects the needs of the equestrian community:

  • Rider-Approved Packaging: Fragile items like clippers or digestive supplements receive extra protection
  • Seasonal Awareness: We adjust packaging for temperature-sensitive products like fly repellents
  • Competition-Ready Timing: Need show gear by a specific date? Contact us for expedited options

At Equine Gear Shop, we deliver more than packages – we deliver peace of mind for riders worldwide. Because when your passion is performance, every detail matters.

Questions about delivery? Our customer service team (all fellow equestrians) are available at [email protected] or through our website chat.